At Dreamdose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit or make a purchase from dreamdose.me.

1. Company Information
  • Dreamdose is a brand owned and operated by Aqsa-Trade Egypt, a legally registered company in the Arab Republic of Egypt. All data collection and processing are managed by Aqsa-Trade Egypt in accordance with applicable Egyptian laws.

2. Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address

  • Order and transaction details

  • Payment-related information (processed securely through third-party payment providers)

  • Technical data such as IP address, browser type, and device information

3. How We Use Your Information

Your information is used strictly to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with you regarding orders, support requests, or important updates

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

4. Third-Party Services

We may share limited information with trusted third parties only when necessary, such as:

  • Payment gateways

  • Shipping and logistics partners

  • Technical and hosting service providers

These parties are obligated to protect your data and use it solely for service-related purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed as 100% secure.

6. International Data Handling

Orders are fulfilled primarily from Egypt and may involve international suppliers and logistics partners. By using our website, you consent to the transfer and processing of your data across borders where required for order fulfillment.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below

8. Contact Information

For any questions regarding this Privacy Policy or how your data is handled, please contact us at:
info@dreamdose.me

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